Terms & Conditions

Website: https://dchicagirlsganng.com/
Legal Entity: DCHICA FASHION LIFESTYLE PRIVATE LIMITED

Please read these terms carefully before using our website or placing an order. By accessing or using the website, you agree to the applicable terms below.

1. Customer Privacy Policy

1.1 Introduction

DCHICA FASHION LIFESTYLE PRIVATE LIMITED (“DCHICA”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly. This policy explains how information may be collected, used and protected when you visit or shop through our website.

1.2 Information We Collect and Use

Depending on how you use our website, we may collect information such as your name, contact details, delivery address, order details, and information you provide when contacting customer support. We use this information to process orders, arrange delivery, provide customer support, improve our services, and meet applicable legal requirements.

Where supported, address or contact details may be prefilled to make checkout easier. Any such feature should operate in accordance with the applicable privacy terms and permissions of the service provider involved.

1.3 Consent and Choice

By using our website or providing information to us, you acknowledge this policy. Where consent is required by applicable law, we will seek it in the manner required by law. You may contact us with questions or requests relating to your personal information.

If you are a teen, please review these terms with a parent or legal guardian where appropriate. Any age-related restrictions or parental-consent requirements that apply to purchases must be followed.

1.4 Data Security

We use reasonable technical and organisational measures intended to protect personal information from unauthorised access, use, alteration or disclosure. Payment transactions may be handled by third-party payment providers. Any statement about PCI-DSS compliance applies only to the provider and systems for which that compliance has been verified; it should not be read as a claim that every DCHICA system is independently PCI-DSS certified.

1.5 Sharing of Information

We may share relevant information with service providers who help us operate the website, process payments, deliver orders, provide customer support or meet legal obligations. Information should be shared only as reasonably necessary for those purposes and in accordance with applicable law.

1.6 Changes to This Policy

We may update this policy from time to time by publishing a revised version on our website. Please review this page periodically for updates.

2. Disclaimer

Products and descriptions on this website are provided for general product information and shopping purposes. To the extent permitted by applicable law, DCHICA FASHION LIFESTYLE PRIVATE LIMITED disclaims warranties that are not expressly stated or legally required, including implied warranties of merchantability or fitness for a particular purpose.

You are responsible for using products according to any care instructions and product information supplied with them. Nothing in this disclaimer excludes or limits any right, remedy, warranty or liability that cannot lawfully be excluded or limited, including rights available to consumers under applicable law.

To the extent permitted by applicable law, the company will not be liable for indirect or consequential losses arising from the use of the website or products. This clause does not limit liability where such limitation is prohibited by law.

3. Freebies and Complimentary Items

Complimentary items (“freebies”) are offered subject to availability. Freebies may be selected at random, and requests for specific sizes, colours or products may not be accommodated. If a freebie is unavailable, DCHICA may substitute it with an item of comparable value or, where appropriate and communicated to the customer, issue a gift card of equivalent value. Any substitution will be subject to applicable law and the terms of the relevant offer.

4. Returns, Refunds and Exchanges

DCHICA currently offers exchanges only, subject to eligibility and the conditions set out in the separate Exchange Policy published on the website. Please review that policy before placing an order or submitting an exchange request.

By placing an order, you agree to the applicable website terms and the published exchange, refund, cancellation and shipping policies, subject always to your rights under applicable law. Nothing in these terms removes any consumer right that cannot legally be waived.

5. General Terms

These terms should be read together with the website’s other applicable policies, including the Exchange Policy, Shipping Policy and any offer-specific terms shown at checkout. If any provision conflicts with applicable law, the law will prevail to the extent of the conflict.

6. Contact and Support

For questions about this policy, your personal information or an order, please use the customer-support contact details published on the website.